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Capgemini Off Campus Drive 2022 for Service Desk | 2022 Batch

Capgemini Off Campus Drive 2022 for Service Desk | 2022 Batch

Capgemini Exceller is Hiring freshers of batch 2021, Bachelors, from BE/ B.Tech, ME/ M.Tech, MCA through its Off Campus Hiring process. With this opportunity, freshers can start their careers in the IT world with Capgemini as a Trainee. So, If you are interested in the same, Kindly apply as soon as possible. The detailed eligibility and application process are given in below

Job Role : CIS Service Desk
Qualification : Any Degree(3 years)
Batch : 2022
Experience : Freshers
Salary : Rs 2.75 LPA
Job Location : Kolkata/Bangalore
Test Location : Virtual

About Company :

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 300,000 team members in nearly 50 countries. With its strong 50-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. The Group reported in 2020 global revenues of €16 billion.

Desired Candidate Profile :

  • Should be graduating in 2022
  • Should have 55% and above in Graduation (till 4 semesters or 2 years)
  • Qualification – Any 3-year Graduate – BCA, All Streams allowed for BSc.
  • 1 year gap is allowed after educational milestone e.g. SSC and HSC
  • Candidates must be open to relocate to any location and work in night shifts
  • Candidates must be available to join immediately
  • Candidate must have good English written / verbal communication skills. Coupled with good English language comprehension
  • Should be open to sign Service Level Agreement

Job Description :

  • Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
  • Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
  • Meet customer requirements through first contact resolution
  • Clarify customer requirements probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

Please Note :
Only shortlisted candidates will be invited for the assessment / selection process
Selection process will be done in virtual mode
Candidates will be responsible for arranging required infrastructure for appearing for the selection process which will be conducted online

How to apply Capgemini Off Campus Drive?
Interested and Eligible candidates can apply this drive in online on or before 30 March 2022.Venue details will be send to shortlisted candidates through E-Mail.

Click here : Apply Now